Even in healthy relationships, people sometimes lose their tempers. A disagreement with your partner escalates into shouting; a friend snaps after weeks of bottled-up frustration; a coworker raises their voice during a stressful meeting.When someone’s raging at you, two phrases seem almost instinctual to say. The first is some version of “calm down.” The second is a quick, reflexive “I’m sorry.” Those responses might feel like the fastest way to defuse the situation—but experts say they often do the opposite.Telling a furious person to calm down usually lands...
Even in healthy relationships, people sometimes lose their tempers. A disagreement with your partner escalates into shouting; a friend snaps after weeks of...
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